EuroParcs Customer Feedback

Customer feedback is very important to EuroParcs, all feedback is reviewed and used to improve our services and procedures to make future holidays more enjoyable.

Below is some of our recent customer feedback:

Latest Reviews

  • Excellent

    Update to previous post Should have read europarcs reservation team Sarah and Rod not Europeans.

    Paul Davies · Vilanova Reviews · 16 days ago
  • Excellent

    I have just returned from a wonderful week at Camping Villanova and would like to record my appreciation from the start of booking process to departure day. Any doubts, fears or questions pre outward journey were answered in a professional and timely manner by the Europeans reservation team. We had concerns regarding a member of our group ...

    Paul Davies · Vilanova Reviews · 16 days ago
  • Expectations

    Hi we haven't been yet, booked for next may//18, from the reviews and site pics, it looks fantastic, reminds me of montego bay, anyway done with tacky 2star hotels with broken furniture and couldn't care less staff!, as in the song, next year we're off to sunny Spain aviva espania!!!

    Paul · Reviews · 8 months ago
  • An excellent place to spend the winter months

    We have been spending at least 8 weeks for the past 6 years at a mobile home at EuroParcs Vilanova. We usually stay during January & Feburary, although we have stayed until the end of March. The facilities during these months are very good and there is a lot to do in the area. Keith & Helen ...

    Sandra Moody · Vilanova Reviews · 8 months ago
  • Excellent 10/10

    Booking process Easy peasy 10/10 Campsite Excellent 10/10 Accommodation Very high standard and always immaculate 10/10 Site representatives Couldn’t be more friendly or helpful 10/10

    P Wadham · Vilanova Reviews · 8 months ago
  • 10 visits can't be wrong

    La Garangoire is a fantastic site with lots to do both on site and off, we have been with Europarcs 10 times and have always had top draw service from The Europarcs teams be that in the UK or in the later years when there have been staff on site to assist. The facilities on ...

    Sam and Chris Horlock · Reviews · 9 months ago

    We've been to La Garangeoire two years in a row now and will definitely go back again. It ticks all the boxes for our expanding family, there's plenty for the children and adults to do. Facilities are outstanding, everything is very well laid out and organised. Excellent location close to supermarkets and ...

    Louise W · Reviews · 9 months ago
  • Excellent

    La Garangeoire site is beautiful and the Europarcs chalets are well equipped with everything we could possibly need. Sue and Richard made us feel really welcome and stressed that they were there for us if we needed help with anything at all. What a lovely holiday we have had!

    Sheila Richardson · Reviews · 9 months ago
  • Amazing!!!

    Great place for children plenty for them to do and can't fault the europarc reps! Keith and Helen in vilanova site were outstanding! Nothing was too much trouble and they go above and beyond their job to help you. My nephew ended up in hospital whilst we were there and Keith was amazing with ...

    Natalie McCartney · Vilanova Reviews · 10 months ago
  • Fantastic

    Never been here before and at first didn't know what to expect.We arrived late and found the staff more than helpful.The rest is history.What a fantastic place ,the kids loved every moment as did the much to do and everyone very nice.Vilanova it self has a great beach pluss plenty of places to visit ...

    chris bevan · Vilanova Reviews · 10 months ago

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