Terms and conditions

General Terms and Conditions
Recreational Use

The accommodation selected by you may be used exclusively for recreational purposes.

Use that is contrary to recreational purposes shall in any case include:

Use for (temporary) accommodation due to the absence of an actual residential address elsewhere.
Use for (temporary) accommodation in connection with work.
Use for commercial purposes in any form whatsoever.
Any other use that is contrary to local laws and regulations.

If the accommodation is used contrary to its recreational purpose, EuroParcs is entitled to terminate the agreement with immediate effect, without EuroParcs being liable for any compensation. Termination may take place before or after arrival at the park.

In the event of termination, you shall in principle remain obliged to pay the total amount of the reservation. You are not entitled to reimbursement of any (additional) travel and/or accommodation costs.

If termination by EuroParcs takes place fourteen days prior to the arrival date or earlier due to use other than recreational use, you shall owe EuroParcs fifty percent (50%) of the total amount of the reservation.

If termination takes place while you are staying in the accommodation, you are obliged to vacate the accommodation. You must then leave the accommodation and the park immediately. You are not entitled to a refund of (any part of) the reservation amount. Nor are you entitled to reimbursement of any (additional) travel and/or accommodation costs.

If you dispute a termination of the rental agreement, you may submit the matter to the Recreation Disputes Committee (Geschillencommissie Recreatie). We refer you to the website of the Disputes Committee.

Security Deposit

EuroParcs is entitled to request a security deposit in advance from all guests who rent a holiday home. The security deposit amounts to a maximum of €100 per person.

If no damage is found in or to the accommodation after the rental period and inspection, the (remaining) amount will be refunded within 3 weeks. In the event of damage or missing items, the guest will receive an invoice. Causing nuisance or disturbance may also be a reason to withhold the security deposit.

Access to the Accommodation (Contactless)

If you collect the keys to your accommodation via a locker or otherwise in a contactless manner, you and your guests are required to report to the reception by 12:00 noon on the following day (the day after arrival). At the reception, you will be asked to present your identification documents.

By finalizing the reservation, you agree to the above terms and conditions.

You retain the right to cancel in accordance with the applicable cancellation conditions.

Download the General Terms and Conditions in PDF:

For the use of the marinas, we apply the general terms and conditions drawn up by HISWA. You can find the HISWA general terms and conditions on their website.

General conditions

The Netherlands

Austria

Belgium

Germany

Luxemburg

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