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EuroParcs is at your service, how can we help you?

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You help us enormously if you make changes to your booking yourself via My EuroParcs! Here you have all your bookings to hand. You can also easily add extras to your booking here. Do you have another question? Take a look at the frequently asked questions below.

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The five most asked questions

When you add a pet to your travel group when making your booking, you will automatically only see the accommodations in which pets are allowed. This ensures that you can take your pet(s) with you to the park. There is, however, a surcharge per pet per night. You have to add your pet to your travel company when you make your reservation. The surcharge will be displayed during your booking. Please note, your pet can only come with you when it's part of the travel company.

Every EuroParcs holiday park and every accommodation has a Wi-Fi connection and can be used free of charge. Our parks are located in the middle of nature, so keep in mind that the speed and range may be less than you are used to at home. If you have problems logging in or have questions about the Wi-Fi connection, you can always contact the reception.

We have a number of holiday parks with charging stations for electric cars. You can find them below.

View parks with charging stations

Your visitors are welcome in your holiday home at EuroParcs. They can park their car in the general car park before the barriers. They may also use park facilities. Ask about the possibilities at the reception.

At EuroParcs there are no specific arrival and departure days (outside of holidays) for pitches.

If you go camping at EuroParcs, you can move into your pitch from 1 PM on the day of arrival. On the day of departure, you must leave your pitch tidied up before 12 AM.

Didn't find the answer you're looking for? Please contact our Customer Contact Center

+31 (0)88 070 8090

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Opening hours
  • Monday to Friday available 08:30 to 20:00
  • Saturday and Sunday available 08:30 to 17:00