
Arrival and departure
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Frequently asked questions
Can I check out later?
Can I check out later?
You can book a late check-out during your stay at reception. It is not possible to book a late check-out in advance, due to the planning of the cleaning party per holiday park. If you would like a late check-out during your stay, please come to reception. The reception will check availability at that time. Late check-out is not possible during school holidays and public holidays due to crowds.
From what time can I check in?
From what time can I check in?
The standard check-in period is from 4 pm. You can find the opening hours of the reception of your preferred park on our website.
Did you book an early check-in? Then you can check in from 1 pm.
What are the conditions of EuroParcs' flexible arrival and departure days?
What are the conditions of EuroParcs' flexible arrival and departure days?
The conditions of the flexible arrival and departure days are as follows:
- Sundays, festival weekends and public holidays do not count as arrival days, departures are possible
- During school holidays in your country of destination, Mondays and Fridays count as arrival and departure days (with the exception of EuroParcs Het Amsterdamse Bos, EuroParcs Brunssummerheide, EuroParcs Buitenhuizen, EuroParcs Spaarnwoude and EuroParcs De Zanding)
- Not valid for EuroParcs Texel
- Only valid for stays of a minimum of 2 nights
- Exceptions may apply for larger properties (from 8 people) and hotel rooms
Do you have a question about flexible arrival and departure days? Then feel free to contact us via the contact form.
Can I check in earlier than 16:00?
Can I check in earlier than 16:00?
Yes, subject to availability, you can check-in from 1 pm for an additional charge of € 35 per accommodation booked.
You can book an early check-in in the ‘extras’ step during the booking process. Have you already booked? Then you can still book this later via My EuroParcs.
Please note: early check-in is not possible during school holidays and public holidays.
We are later for check-in. What if the reception is already closed when we arrive?
We are later for check-in. What if the reception is already closed when we arrive?
Are you later to check-in than you expected? No worries. No need to call or inform us about this. You can check in as long as the reception is open.
Have you not yet checked in at closing time or are you arriving after reception closing time? Then the reception will contact you. Our staff will check the guest list for that day. In that case, you will receive a locker code so that you can collect your key yourself after closing time.
Please note: this is not possible if you have not yet paid your fare (in full).
I have a complaint after my stay. Where can I go?
I have a complaint after my stay. Where can I go?
If you have a complaint after your stay, please share it with us by sending an e-mail to feedback@europarcs.nl. We are happy to help you.
Where to go on holiday in summer 2025?
Where to go on holiday in summer 2025?
You're probably already planning your holiday and wondering where to go this summer? Sure, southern countries like Spain or Greece are a good choice, but what about a holiday at a holiday park?
At EuroParcs, you'll find the right accommodation for every type of holiday. Are you looking for a destination this summer for you and your friends or do you like to travel with the whole family including grandma, grandpa, aunts and uncles? Then our group accommodations are perfect.
Or would you like to try something new this summer? Then discover our Tiny Houses and stare at the stars from your bed at night. If you love camping, you can upgrade your tent to a glamping stay. Or stay on the water this summer and try life in a houseboat. And if you like heights, you will love our tree houses.
At EuroParcs' holiday parks, you'll find great holiday homes and beautiful campsites where you can spend relaxing summer 2025. Here you can enjoy a weekend away, a midweek or a longer stay all year round. Do you like to go on holiday with your pet? No problem, because in many of our accommodations holiday with dogs are allowed.
What should I do at check-out/departure?
What should I do at check-out/departure?
Upon departure, we kindly ask you to think of the following things:
- Leave the property broom clean
- Dispose of your household waste at the environmental park
- Empty the fridge and dishwasher
- Collect linen in a pillowcase
- Hand in your key or key card at reception or leave it in the letterbox provided.
Also watch our check-out video.
Any costs incurred by the park management for the above work will be charged to the tenant(s).
Do I get a welcome kit/service package (and what's in it)?
Do I get a welcome kit/service package (and what's in it)?
After you have checked in, you will receive a welcome pack from reception. This contains the following handy items:
- Small dishwashing brush
- Dishcloth
- Rubbish bag
- Toilet roll
- Mini bottle detergent
- Dishwasher tablets
What are the arrival and departure days and times?
What are the arrival and departure days and times?
During school holidays of your destination country, Mondays and Fridays apply as arrival and departure days.
Flexible arrival and departure days apply outside school holidays and public holidays. You can then choose the day of arrival and departure yourself (with the exception of Sunday arrivals).
Check-in is possible from 4.00 and check-out until 10.00.
For camping pitches, you can check in from 13.00 and check out by 12.00 at the latest.
What is the difference between late check-out and lazy check-out?
What is the difference between late check-out and lazy check-out?
Late check-out: You can book a late check-out at reception during your stay. This allows you to check out at 12 noon. You cannot book a late check-out in advance because of the cleaning schedule per holiday park. Reception checks availability at that time. You cannot book late check-out during public holidays and school holidays. Lazy check-out: With a lazy check-out you cannot check out later, but you will be completely relieved during your holiday. The beds are collected for you, the rubbish is taken away and the dishwasher is emptied. So you can end your holiday completely relaxed.
What are the arrival and departure days and times when I have booked a camping pitch?
What are the arrival and departure days and times when I have booked a camping pitch?
At EuroParcs there are no specific arrival and departure days (outside of holidays) for pitches.
If you go camping at EuroParcs, you can move into your pitch from 1 PM on the day of arrival. On the day of departure, you must leave your pitch tidied up before 12 AM.
Are towels included in the bed linen package?
Are towels included in the bed linen package?
No. Towels are not included in the bed linen package. For towels, you can order an extra towel package during the booking process. More information about the inventory of your holiday home can be found on the page of the accommodation in question.
Can I still use the facilities before I have checked in or if I have already checked out?
Can I still use the facilities before I have checked in or if I have already checked out?
On the day of arrival and departure, you can simply use the facilities at EuroParcs. Even before you have checked in and after you have checked out.