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Frequently asked questions
Can I also stay at EuroParcs for a longer period of time?
Can I also stay at EuroParcs for a longer period of time?
It is possible to stay in a EuroParcs holiday home for a longer period. This is possible, for example, if you are moving or renovating, or because of other circumstances. You can request this from our StayXL department by sending an e-mail to info@stayxl.nl or by calling 088 070 82 20.
How do I change my business booking made through StayXL?
How do I change my business booking made through StayXL?
If you want to make a change to your business booking, please send an e-mail with your change to info@stayxl.nl.
I made a business booking on the website, through the Customer Contact Centre or through another travel provider, instead of through StayXL. What are the consequences of this?
I made a business booking on the website, through the Customer Contact Centre or through another travel provider, instead of through StayXL. What are the consequences of this?
Bookings not made through StayXL are considered private bookings and therefore not business bookings. We cannot issue an invoice for private bookings.
I want to rent a holiday home for more than 3 weeks, but I can't do this via the website. What should I do?
I want to rent a holiday home for more than 3 weeks, but I can't do this via the website. What should I do?
If you would like to make a booking for a period longer than 3 weeks, please contact the StayXL department. You can do this by sending an e-mail to info@stayxl.nl or by calling 088 070 82 20.
I would like an invoice of my (business) booking. How do I get one?
I would like an invoice of my (business) booking. How do I get one?
For a private booking, it is not possible to receive an invoice. This is only possible if you make a business booking via info@stayxl.nl.