Contact and questions

Important information

We are currently busy at our Customer Contact Centre, so waiting times by phone may be longer than you are used to from us. Before you call us, we'd like to ask you to review our frequently asked questions, which are listed below by topic.

Changing or cancelling a booking

Changes or cancellations can only be processed in writing. You can request a cancellation request via My EuroParcs. Or send an e-mail with your booking number to gastenservice@europarcs.nl. This avoids unnecessary waiting time on the phone.

Didn't find your correct answer?

Then contact our Customer Contact Center at +31 (0)88 070 8090 (usual charges).

Opening hours:

Monday to Friday 09:00 to 17:00.

Saturday 09:00 to 16:00.

Contact form

Please fill in the contact form.