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Contact and questions

Important information

Below you will find our most frequently asked questions. If your question is not listed or you are unable to find the answer, please feel free to call us on +31 (0)88 070 8090 (available Monday to Friday from 9 a.m. to 5 p.m.) or fill in the contact form below.

Changing or cancelling a booking

Changes or cancellations can only be processed in writing. You can request a cancellation request via My EuroParcs. Or send an e-mail with your booking number to gastenservice@europarcs.nl. This avoids unnecessary waiting time on the phone.

Didn't find your correct answer?

Please contact our Customer Contact Centre or fill in the contact form. 

Contact form

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  • Free rebooking up to 28 days before arrival

Why EuroParcs

  • Free rebooking up to 28 days before arrival
  • Free cancellation within 24 hours after booking
  • Pay in installments
  • Free cancellation within 24 hours after booking
  • Pay in installments